Welcome to Nehanth Invisible Grills ("we," "our," or "us"). We provide professional invisible grill installation and safety solutions across Hyderabad and Tirupati. We value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us by phone or WhatsApp at +91 8249007100, or request an on-site inspection and installation quote.

1. Information We Collect

We collect only the information necessary to provide quotations, schedule site measurements, and complete installations.

• Contact Information: Name, phone number, WhatsApp contact details, and email address, if provided.
• Service and Location Details: Residential or commercial address, site location, apartment or society details, and city.
• Project Specifications: Balcony, window, or staircase dimensions; installation-site photos or videos you share; and requirements such as cable thickness and horizontal or vertical orientation.
• Technical and Usage Data: Website logs may collect information such as IP address, browser type, referring pages, and cookie data, where applicable.

2. How We Use Your Information

We use your information for legitimate business operations and customer service, including:

• Estimates and Consultation: Providing quotations, material estimates, and technical advice.
• Site Visits and Installation: Arranging site measurements, demonstrations, and installations in Hyderabad and Tirupati.
• Customer Support: Communicating service updates, appointments, warranty information, and responses to inquiries by phone, SMS, or WhatsApp.
• Billing and Records: Maintaining service records, warranty documents, and payment receipts.
• Service Improvement: Improving our services, website functionality, and response times.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal contact information to third parties for their marketing purposes. We may share information when reasonably necessary in the following circumstances:

• Authorized Technicians and Installers: To arrange site visits, locate your property, and complete installations.
• Essential Service Providers: With service providers supporting our business operations, such as website hosting, communication services, or messaging platforms.
• Legal Requirements: When disclosure is required by applicable law or a lawful request from a competent authority.

4. Data Security and Storage

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or misuse. Information received through calls and messaging platforms may be retained on authorized business devices and in business records. No electronic storage or transmission method can be guaranteed to be completely secure.

5. Cookies and Tracking

Our website may use cookies or similar technologies to support navigation and understand website traffic. You can manage or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

6. Your Rights and Choices

Subject to applicable law, you may:

• Request access to or correction of personal information you have provided.
• Request deletion of personal information where retention is no longer necessary or deletion is otherwise permitted by law.
• Opt out of non-essential promotional communications at any time.
• Contact us with questions or concerns about how your information is handled.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices or applicable legal requirements. Any updates will be published on this page with a revised "Last Updated" date.

8. Contact Us

If you have questions or requests concerning this Privacy Policy, please contact us: